Support > Sync Software & Driver
 
  Neo 808i & Ellipse Sync Software download and instructions.
 
Step 1:
Click here to download the folder.
 
Step 2:
Once the folder has been downloaded, unzip the folder and extract the files. Once done, open the folder “MTK USB Driver_v1.0821”. You will see an installation file called “InstallDriver”. Please double click on the file and the driver will be installed.
 
Step 3:
Once the Driver is successfully installed, return to the main folder and open folder called “PhoneSuite”. Here you will find a set up file called “PhoneSuit_setup”. Double click on it to install the phone suite.
 
Step 4:
Once the software has successfully installed, Start up the newly installed software by going into your start up menu. After the software has loaded, while keeping the software window open, plug in your Neo Phone and select the “Sync” option on the phone screen.
 
Step 5:
Wait a few minutes till your computer detects the new device and you will see a POP up at the bottom of your screen that will say that the driver is being installed. See image below:
After it is completed, the same window will say that it has been installed and also mention what COM Port your phone is connected to. See image below:
 
Step 6:
You can now go to the settings Tab on the left of the phone suite software and make sure the correct COM Port is selected. As shown below, the COM port is “COM4” which we should change to “COM5” as that is where the phone is connected.
You may also select the default setting of “Phone” or “SIM”.
Also, select the “Load……..Outlook” option so the software can load the contents of your outlook.
 
Step 7:
Returning to the Phonebook Tab, the software will ask you if you want to import the information from your phone. If you select “Yes”, the contacts will start to be loaded.
To transfer the contacts to your phone, simple copy the contacts and select the “Handset Folder” and past it there. The contacts will be transferred to your phone.
 

For any problems or further information, please email us at help@stuffbyneo.com.
 
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